Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
I can tell u the quality of products we carry (I am not just saying GNC brand) have increased immensely because of online competitors.
So you admit that if the quality of GNC improved, then it did so in response to the quality offered by internet retailers.
Thus, GNC is not cutting edge but taking its cues from online retailers ("increased immensely because of online competitors") and is thus not a leader but a follower.
So why buy from a follower and not a leader?
How does that even matter in terms of sales? Just follow online because they did it first? Really? How about the fact that u can get an online supplement for an online price but walk in to a store and get it immediately. That makes more sense to me.
Sent from my SCH-I500 using EliteFitness
no, you missed the point, again. By your own definition your quality lags behind online retailers because your corporate model is competition responsive and not proactive. Your corporate model is like a trying to turn an tanker ship--by the time you adjust to the competition, they have already taken the next step.
As far as "makes sense" it makes sense to patronize a retailer that has a vested interest in quality and customer service b/c if the online retailers (the one that set the standards) fails, then history teaches us that GNC will return to business as usual: earning the largest profit the market will handle over people and quality.
I never said our quality lags. I said it has been forced to meet standards. If its good its good. Regardless of who started it. Not to mention u keep comparing our store model to a corporate one. Again, we are a franchise with a completely different model. If anything we are the pro active model. Online products and prices at walk in convenience. This is something that online supplement retailers can not offer unless they build a concrete store.
Sent from my SCH-I500 using EliteFitness
so your business model is price match when required, otherwise charge as much as possible to cover the brick & mortar overhead, which as a rule, is about 8:1 -13:1 more than an online storefront.
Thus, the only person who should shop at GNC should shop for the best price first, and most certainly not rely that GNC is in any way competitive with the market except when required.
Moreover, as a franchise, you must purchase from the corporation and remit a certain percentage of sales for the fees and coop stuff. Thus your overhead is even higher than a corporate store so your ability to compete long term is probably not very good.
your long term survival relies on the health of the franchisor (which is not good); take away the benefits derived therefrom like volume pricing/distributorship agreements/marketing/geographic restrictions etc. and the business will not survive.
Without a house brand (e.g. like Needto) or the ability to buy in volume you cannot match the online model--the numbers simply are not there--the margins are just too thin. Even with loyal customers, it is virtually impossible to develop the critical mass necessary for certain types of business to survive, much less survive. I put together, take apart, and advise businesses for a living and have done so for 14 years--you may have a solid business today--but take the agreements away (that I suspect you have not even seen as they are very confidential) and you wither and die.