Oh my GOD I could KILL MICHAEL DELL's customer support staff

[mylife]

Re: Oh my GOD I could KILL MICHAEL DELL

worse comes to worst i can send you a copy of XP

(mr gates, if you're reading this please have mercy)

 

[pintoca]

Re: Oh my GOD I could KILL MICHAEL DELL

Poor Bran. You should have called me man...

 

[theoak01]

Re: Oh my GOD I could KILL MICHAEL DELL

threaten legal action,here it is law to provide the cd with a computer you buy, I had issues with the people I bought my pos computer from and once I got a friend to call as my "lawyer" they were happy to provide said cd

 

[WODIN]

Re: Oh my GOD I could KILL MICHAEL DELL

Snort.

Get the OEM License version of XP - Pro.

 

[blut wump]

Re: Oh my GOD I could KILL MICHAEL DELL

For anyone who is still thinking that, maybe, Dell isn't so bad, here are more not-so-satisfied customers...
http://www.consumeraffairs.com/computers/dell_svc.html

Wow! I've just been reading some of the links from there and what a consumer nightmare that company is. Are there any satisfied Dell customers?

 

[WODIN]

Re: Oh my GOD I could KILL MICHAEL DELL

I'd never buy anything from Dell.

LOL!!!

 

[GoldenDelicious]

Re: Oh my GOD I could KILL MICHAEL DELL

hang on, they pre-loaded your harddrive with windows, but didnt give you a cd?

id be tempted to kill the drive, forcing them to replace it under warranty and again pre-loading the drive with windows, just on principle

 

[squatpuke]

Re: Oh my GOD I could KILL MICHAEL DELL

Doesn't your Dell Lappie have a Microsoft sticker on the outside somewhere...

This should have you Microsoft XP Activation Key....just borrow/burn someones copy of XP. The OS software key is the important part of the whole thing.

 

[manny78]

Re: Oh my GOD I could KILL MICHAEL DELL

Never thought I'd say that, I love low cost providers. He's not the President so I guess that's not illegal.

A whole week I've been trying to call those assholes to get a Windows Recovery CD.

Why do I need a Windows Recovery CD? My laptop had worms and shit like a day after I got it, Norton was never installed properly, it never worked. It was messing up other parts of my computer.

So last weekend redguru of Elite Fitness had me uninstall everything NORTON.

SO it also uninstalled "Symantec System Restore"

So I can't restore my system anymore, and the worm won't let me reinstall Norton.

So, so, so now I call Dell and I didn't buy an ACTUAL copy of Windows XP Professional they say, and since I didn't order the recovery CD with my original order for $10, NOW THEY WON'T SELL IT TO ME. They said I have to order a new copy of Windows for

$309.

I freaked out. Sony Vaio replaced my recovery CD's after TWO YEARS. Dell is supposed to be the best now, why don't they have that deal with Microsoft??????????? Babu had no answers.

"I BOUGHT THIS ONE MONTH AGO AND IT NEVER WORKED RIGHT. I BOUGHT WINDOWS, JUST SELL ME THE RECOVERY CD THAT WAS OFFERRED WHEN I PURCHASED, PLEASE?"

"no we cannot do that. You had 21 days to report difficulties"

"But your customer service has been messing around with me for 2 weeks!!!"

"We offer software support starting at $79"

"I will never buy another Dell."

Click.

I am so pissed off right now I could just red this whole board. Just mod bomb everyone.

Dell is great for computers. They suck when it comes to software. Btw why do you need a recovery CD ? can't you just download one from Limewire ? Damn dude, it's been years since I paid for a software....

 

[redguru]

Re: Oh my GOD I could KILL MICHAEL DELL

He can't access the Dell recovery partition, CTRL-F11 doesn't work. The image file directory is missing, so he couldn't create a new recovery partition. It would not complete the install of any Antivirus software, and he couldn't get to the windows update website. The hidden partion isn't even showing up, so something has messed with his MBR.