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UGFreak order update and review

C

cashcarti20

New member
So I order an order for ug freak and it's been a month and the status hasn't changed, last 2 times I order from website it was amazing and product came in time, now they're making up excuses saying it's coming this week but it hasn't, that the plane package was delayed, and now they're telling me it might of been stolen, why promote ug freak when they're just saying making up everything in the books, now I have to wait another month probably to get my stuff, 0/5 customer service and 1/5 shipping service can't believe a company would do this, should've order from naps gear I'm so dumb
 
cashcarti20 said:
Already got it taken care of idk how to delete thred
Click to expand...
Next time I suggest don't be rude and don't blast and bash a source, I suggest you handle business like a real man and do this privately directly with the source.

I feel as though you aren't being truthful with the ratings based on my own experience UGF is A+ top notch G2G on all fronts. I had a great experience utilizing them and UGF took care of me completely.

UGF isn't responsible for updating the package 🙄 that falls on the carrier who has the package, use your head bro.

I agree with one statement you made definitely dumb and impatient, do better next time source will always come through at the end of the day especially UGF.
 
UGfreak has been in business for 13+ years now. they have built a strong reputation on many forums. yes they are new to THIS forum but if you look at their track record it is a perfect 100% happy customers

with shipping sometimes things happen beyond anyones control. post office worker could have a bad day and steal or lose a package, mistakes happen. packages get routed to the wrong place, post office truck could catch fire who knows lol. in the end you don't have to worry when using UGfreak. let them do the worrying
 
cashcarti20 said:
So I order an order for ug freak and it's been a month and the status hasn't changed, last 2 times I order from website it was amazing and product came in time, now they're making up excuses saying it's coming this week but it hasn't, that the plane package was delayed, and now they're telling me it might of been stolen, why promote ug freak when they're just saying making up everything in the books, now I have to wait another month probably to get my stuff, 0/5 customer service and 1/5 shipping service can't believe a company would do this, should've order from naps gear I'm so dumb
Click to expand...
cashcarti20 said:
Already got it taken care of idk how to delete thred
Click to expand...
@cashcarti20 since you accused @ugfreak and now you say it was taken care of, tell us a positive review and the status of your package now.
 
ugfreak is trusted and supported if you say something bad and resolved now post update
 
We're happy you've written another post shortly after saying it was taken care of. Only 3 hours later. It'd be great if you'd make an update. However we're disappointed to even see you post this. We explained to you several times, what the situation was and what general things could happen to ANY order, along with making it clear it's NOT how you put it here. Yet you went and posted this.

1. You kept worrying about your ETA, when you know it can take up to 31 days. But you got your past orders in less time, so you expected the same now.

2. We told you it had shipped later due to flight delays, yes. BUT we said it should still arrive on time and should deliver during the week BECAUSE that would mean closing in on the 31 days. Instead of 2 weeks, 3-4 weeks. WITHIN the ETA.

3.You're back complaining on 24th day. Still got plenty of time until the 31st day.

4. We tell you IF it doesn't arrive within 31 days, we'll take care of it. We'll reship it.

5. You're complaining that you waited almost a month and complained that you would need to wait a month again. You want a refund and call it bullshit customer service. Although our website CLEARLY suggests that we RESHIP orders if they don't make it.

6. We explain you that it's NOT normal for it to not make it on time and that it's our of our hands. That certain things, such as customs, parcel being lost or stolen CAN cause orders to not make it within 31 days, and that luckily we cover your loss in such cases. AND that the NEW PARCEL, should we need to ship such, would OBVIOUSLY take up to 31 days but most likely 2-3 weeks, because we ship it over.

7. You claim we went from one excuse to another, while we KEPT explaining you, that it's an "IF" and walked you though it very thoroughly. And again, because for some reason you kept going at that. AND you kept showing your dissatisfaction due to the possible reship not being able to make it within days, when the ETA can't be changed.

Please, we've done everything right. Certain things we can't control, we shouldn't be blasted for. You're not alone with this unfortunately. Customers are eager to post bad reviews whenever things aren't up to their expectations, no matter how wrong you are. It's not cool and we hope you guys will respect what we're doing and the very clear FAQs and policies.

Thank you.
 
ugfreak said:
We're happy you've written another post shortly after saying it was taken care of. Only 3 hours later. It'd be great if you'd make an update. However we're disappointed to even see you post this. We explained to you several times, what the situation was and what general things could happen to ANY order, along with making it clear it's NOT how you put it here. Yet you went and posted this.

1. You kept worrying about your ETA, when you know it can take up to 31 days. But you got your past orders in less time, so you expected the same now.

2. We told you it had shipped later due to flight delays, yes. BUT we said it should still arrive on time and should deliver during the week BECAUSE that would mean closing in on the 31 days. Instead of 2 weeks, 3-4 weeks. WITHIN the ETA.

3.You're back complaining on 24th day. Still got plenty of time until the 31st day.

4. We tell you IF it doesn't arrive within 31 days, we'll take care of it. We'll reship it.

5. You're complaining that you waited almost a month and complained that you would need to wait a month again. You want a refund and call it bullshit customer service. Although our website CLEARLY suggests that we RESHIP orders if they don't make it.

6. We explain you that it's NOT normal for it to not make it on time and that it's our of our hands. That certain things, such as customs, parcel being lost or stolen CAN cause orders to not make it within 31 days, and that luckily we cover your loss in such cases. AND that the NEW PARCEL, should we need to ship such, would OBVIOUSLY take up to 31 days but most likely 2-3 weeks, because we ship it over.

7. You claim we went from one excuse to another, while we KEPT explaining you, that it's an "IF" and walked you though it very thoroughly. And again, because for some reason you kept going at that. AND you kept showing your dissatisfaction due to the possible reship not being able to make it within days, when the ETA can't be changed.

Please, we've done everything right. Certain things we can't control, we shouldn't be blasted for. You're not alone with this unfortunately. Customers are eager to post bad reviews whenever things aren't up to their expectations, no matter how wrong you are. It's not cool and we hope you guys will respect what we're doing and the very clear FAQs and policies.

Thank you.
Click to expand...
@ugfreak is a true professional, look at this amazing response.
 
ugfreak said:
We're happy you've written another post shortly after saying it was taken care of. Only 3 hours later. It'd be great if you'd make an update. However we're disappointed to even see you post this. We explained to you several times, what the situation was and what general things could happen to ANY order, along with making it clear it's NOT how you put it here. Yet you went and posted this.

1. You kept worrying about your ETA, when you know it can take up to 31 days. But you got your past orders in less time, so you expected the same now.

2. We told you it had shipped later due to flight delays, yes. BUT we said it should still arrive on time and should deliver during the week BECAUSE that would mean closing in on the 31 days. Instead of 2 weeks, 3-4 weeks. WITHIN the ETA.

3.You're back complaining on 24th day. Still got plenty of time until the 31st day.

4. We tell you IF it doesn't arrive within 31 days, we'll take care of it. We'll reship it.

5. You're complaining that you waited almost a month and complained that you would need to wait a month again. You want a refund and call it bullshit customer service. Although our website CLEARLY suggests that we RESHIP orders if they don't make it.

6. We explain you that it's NOT normal for it to not make it on time and that it's our of our hands. That certain things, such as customs, parcel being lost or stolen CAN cause orders to not make it within 31 days, and that luckily we cover your loss in such cases. AND that the NEW PARCEL, should we need to ship such, would OBVIOUSLY take up to 31 days but most likely 2-3 weeks, because we ship it over.

7. You claim we went from one excuse to another, while we KEPT explaining you, that it's an "IF" and walked you though it very thoroughly. And again, because for some reason you kept going at that. AND you kept showing your dissatisfaction due to the possible reship not being able to make it within days, when the ETA can't be changed.

Please, we've done everything right. Certain things we can't control, we shouldn't be blasted for. You're not alone with this unfortunately. Customers are eager to post bad reviews whenever things aren't up to their expectations, no matter how wrong you are. It's not cool and we hope you guys will respect what we're doing and the very clear FAQs and policies.

Thank you.
Click to expand...
@ugfreak you really slammed this case shut, I'm glad you came on and explained the situation. Only our approved sources are transparent and truthful, that's why I fully trust and respect them. UGFreak.to = trust, respect, admiration.
 
Sorry if this is wrong place to post this, just wanted to add my recent experience with UG Freak.
I have been using UG freak now for close to two years and ALL of my experiences with them have been really great! They are the only company I trust and will do business with for my GEAR and supplies. Their customer service is second to none, the quality is always top notch, providing me with excellent results, ordering is the easiest around, and shipping is always very fast.
My last order was for 7 vials of Dragon Pharma NPP 150, and 2 vials of Testosterone Cypionate 250. Once again the ordering was super easy, customer service was very helpful with my needs and questions, the shipping was fast, and most importantly the quality of the products were excellent and provided me with amazing results! Again, this is the only company I will order gear from! Their consistent excellence over the last two years for me says it all!So glad I found these guys and will continue to use them!
 
Jholl99 said:
Sorry if this is wrong place to post this, just wanted to add my recent experience with UG Freak.
I have been using UG freak now for close to two years and ALL of my experiences with them have been really great! They are the only company I trust and will do business with for my GEAR and supplies. Their customer service is second to none, the quality is always top notch, providing me with excellent results, ordering is the easiest around, and shipping is always very fast.
My last order was for 7 vials of Dragon Pharma NPP 150, and 2 vials of Testosterone Cypionate 250. Once again the ordering was super easy, customer service was very helpful with my needs and questions, the shipping was fast, and most importantly the quality of the products were excellent and provided me with amazing results! Again, this is the only company I will order gear from! Their consistent excellence over the last two years for me says it all!So glad I found these guys and will continue to use them!
Click to expand...
@Jholl99 UGFreak is an amazing brand with 13 years in business going on to 14 years, thats longer than most people on the forums have been adults. I use Dragon Pharma myself and openly promote it due to the high quality of the gear.

and there is a lot of proof @ugfreak is legit, we have logs by trusted veterans and mods using the Para Pharma brand.

@Topps_Baseball88 log

Approved Log - UGFreak ParaPharma Log - Testosterone Cypionate and Primobolan

Surprise Everyone! The big news I've been hinting at on my current log on EF is a brand new log with the help one of the best sources in the game UGFreak! and utilizing the power house brand Para Pharma! i posted down below my TD photo made possible by UGFreak! UGF is excellent on all...
www.elitefitness.com www.elitefitness.com

@SteveMobsterG

Approved Log - Mobsters UGFreak ParaPharma 1 month Trenbolone cut Log

But I just did the first jab. So the actual diet starts on the 1st (this Friday) and will run all of that month. But I just did the first jab Wednesday night. 1.5ml of PP's Cut Stack 150. So that equates to 225mg total (Testosterone P 75mg/ml, Trenbolone A 75mg/ml, Drostanolone P 75mg/ml). In...
www.elitefitness.com www.elitefitness.com
 
the_alcatraz said:
@Jholl99 UGFreak is an amazing brand with 13 years in business going on to 14 years, thats longer than most people on the forums have been adults. I use Dragon Pharma myself and openly promote it due to the high quality of the gear.

and there is a lot of proof @ugfreak is legit, we have logs by trusted veterans and mods using the Para Pharma brand.

@Topps_Baseball88 log

Approved Log - UGFreak ParaPharma Log - Testosterone Cypionate and Primobolan

Surprise Everyone! The big news I've been hinting at on my current log on EF is a brand new log with the help one of the best sources in the game UGFreak! and utilizing the power house brand Para Pharma! i posted down below my TD photo made possible by UGFreak! UGF is excellent on all...
www.elitefitness.com www.elitefitness.com

@SteveMobsterG

Approved Log - Mobsters UGFreak ParaPharma 1 month Trenbolone cut Log

But I just did the first jab. So the actual diet starts on the 1st (this Friday) and will run all of that month. But I just did the first jab Wednesday night. 1.5ml of PP's Cut Stack 150. So that equates to 225mg total (Testosterone P 75mg/ml, Trenbolone A 75mg/ml, Drostanolone P 75mg/ml). In...
www.elitefitness.com www.elitefitness.com
Click to expand...
Thanks for that info! I did not know all of that and you’re right, 14 years is a long time!
Yea I agree really like Dragon Pharma as well as Para Pharma! I do really like that with UG freak they’re backed up by labs and many clients’ personal lab testing.

I’ve been on TRT for over 2 years and I prefer the Test Cyp from Dragon pharma ,that I get thru UG freak, over my clinic’s test cyp from pharmacy! Dropping the trt clinic soon actually for this reason:)
 
Jholl99 said:
Thanks for that info! I did not know all of that and you’re right, 14 years is a long time!
Yea I agree really like Dragon Pharma as well as Para Pharma! I do really like that with UG freak they’re backed up by labs and many clients’ personal lab testing.

I’ve been on TRT for over 2 years and I prefer the Test Cyp from Dragon pharma ,that I get thru UG freak, over my clinic’s test cyp from pharmacy! Dropping the trt clinic soon actually for this reason:)
Click to expand...
My log on EF is countless pages long with I think 1000 posts on it in the 3 months I ran my log with primo and test by ugfreak which was the para pharma line, I did very low amounts of primo and test, and well the results speak for how potent, crisp and clean ugfreak gear truly is, I got strong as heck and broke multiple prs in the gym and felt like a machine. I put a solid 10lbs of muscle with that cycle because of ugfreak and the quality para pharma gear.
 
Jholl99 said:
Thanks for that info! I did not know all of that and you’re right, 14 years is a long time!
Yea I agree really like Dragon Pharma as well as Para Pharma! I do really like that with UG freak they’re backed up by labs and many clients’ personal lab testing.

I’ve been on TRT for over 2 years and I prefer the Test Cyp from Dragon pharma ,that I get thru UG freak, over my clinic’s test cyp from pharmacy! Dropping the trt clinic soon actually for this reason:)
Click to expand...
@Jholl99 now that we are talking and you're here, we need to see your share your log journal for para pharma gear and @ugfreak will for sure support you in this and we will help you in the community to get the best results and diet you

start a NEW thread with your LOG journal diet training supps and gear we are waiting bro

To really guide you we need more info, we need you to share your diet, training, cardio, sleep, supplements etc log with us, full log journal so our guidance is based on facts you provide.

If you want us to really guide you, and we have 100s of years of experience between us, you need to post a LOG Journal with your stats (weight,height,age, years training, cycle history) diet, training, cardio, supplement, sleep details. If you don't log what you eat or train now, open NOTES on phone and start recording it there and paste here. Very easy.

Please post a Log Journal asap for us

Please click the anabolic forum

Anabolic Steroids

Discuss Anabolic Androgenic Steroids (AAS) and SARMS (Selective androgen receptor modulators). Sponsored by NapsGear.org - 20 years of trust!
www.elitefitness.com www.elitefitness.com
top RIGHT, you see: +POST THREAD
click that

in Title: write your cycle name, like> My _____ Cycle Log
___ = the name of your log
example: My Dragon Pharma testosterone and NPP cycle Log
in body: write your planned cycle or cycle you doing now, your diet, training and we will help you along on your cycle

here are examples of LOG Journals

Approved Log - My TRT and Deca Cycle log

Hey guys here is my first go at a Cycle log so that I may work with experts to guide me and help me further learn. I am 49, in very good physical shape I am 6'2, 209 lbs roughly 13-14% bf, I have strong cardiovascular properties as a results of years of competitive cycling and running. I have...
www.elitefitness.com www.elitefitness.com

Approved Log - UGFreak ParaPharma Log - Testosterone Cypionate and Primobolan

Surprise Everyone! The big news I've been hinting at on my current log on EF is a brand new log with the help one of the best sources in the game UGFreak! and utilizing the power house brand Para Pharma! i posted down below my TD photo made possible by UGFreak! UGF is excellent on all...
www.elitefitness.com www.elitefitness.com

Approved Log - My Sustanon 300 and deca durabolin 300 cycle log

41yr old male 5'2" Before cycle: 120lbs Currently: 146lbs. Started stack cycle of (kaplan) sust300 and (kaplan) deca300 on April, 22nd. Been pinning 150mg sust and 75mg deca EOD combined. So that is 525mg sust p/wk and 262.5mg deca p/wk. on average for 14 1/2 weeks now. (had my dates off from...
www.elitefitness.com www.elitefitness.com

Approved Log - Log EP for healing / recovery

Hello the team ! I plan to start a little cycle for helping the recovery and try to get my olympic shape lol. In a few words, i have always practiced a sport since my childhood (swimming, footaball, basketball, archery, running, bike....) and i started gym for the first time at 17 years old, i...
www.elitefitness.com www.elitefitness.com

Approved Log - On the road of redemption cutting phase starting now

For context before I start at the bottom of this are photos of what I looked like after 8 years of hard training other then over the counter supplements I used nothing else I built my base the correct way. Trt didn't come into the picture till I was in my 30s what you see with these photos is...
www.elitefitness.com www.elitefitness.com

This guy's Test/Var/Proviron Cycle Log

38 y/o Puertorican male Cycle start on Oct 18 @ 220 lbs Today 239 lbs Napsgear: (USDomestic) 300 mg Test Cyp Week (XT Labs Testoplex C-300) (Odin) < Ultra Fast Shipping + High Quality : 50mg Anavar Pre-Workout only (3x week) 20mg Nolvadex ED at Bedtime Started Nov 5 (Noticed my nipple lumps a...
www.elitefitness.com www.elitefitness.com

Slyder sarm log GW, ACP, RAD

Starting a new cycle. 12 weeks Umbrella lab GW 501516 - 20 mg daily ACP 150 - 20 mg daily split 10/10 RAD 140 - 20 mg daily Stats 56 year old 6’ tall 192 lbs 10.5 % body fat On TRT 200 mg every 4 days Aremidex .5 mg per test inject 10 mg creatine pre and post work out Extend BCAA 1 scoop...
www.elitefitness.com www.elitefitness.com

My Contest Cycle Log

Weeks 1-5: Test Enanthate 500mg/wk Weeks 1-4: Rad140 20mg/Ed Weeks 4-14: EQ 500mg/week Weeks 6-14:Ttest Prop 125mg/eod Tren Ace 50mg/eod Mast prop 100mg/eod Weeks 1-14: .5mg Arimidex EOD Weeks 11-14: Proviron 50mg/ED Winstrol...
www.elitefitness.com www.elitefitness.com

Lymes cycle log

I’m starting 500 test-e for 10 weeks. I’ve been on antibiotics for lymes for 5 days. I know this isn’t a legit cycle and pretty boring but wanted to put it out there in case anyone ever has same problem. Seems Unlikely, considering this seems out of ordinary to me, but I’m planning to use test...
www.elitefitness.com www.elitefitness.com

My Trenbolone winstrol Log

I will start the log here and keep it updated. Main goal of the cycle is to lose fat and weight while maintaining strength and possibly gaining some lean mass. I've done this successfully on my last 2 cycles. My diet while on this was 20/4 IF and keto. I would work out fasted, eat keto...
www.elitefitness.com www.elitefitness.com

P.S. are you listening to our podcast? if not, you should:

Podcasts

Podcasts
www.evolutionary.org www.evolutionary.org
 
fantastic service
fantastic products
we love ugfreak.to!
been in business for 12+ years
para pharma gear and other gear options.
lots of sales going on now as well and ways to save money domestic or international
let me know if you need ANYTHING, always here for you guys and gals!
 
I've got much respect for ugfreak
they are coming on strong lately too on here
 
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