hey guys. just had to post in here since my agency has done absolute shit for me....
no one has even looked at my car yet. I've been getting some bullshit about my agent being on vacation the past couple of weeks and his secretary told me she would take care of everything. They never assigned another agent or got anyone else to help me. Then my agents secretary told me a few days ago that I needed to contact the ladys agency and give a statement..... so I did. My agents secretary told me if i gave nationwide a statement it wouldn't matter.... wtf
The ladys agent told me she didn't even know if I had insurance and that my agency hadn't contacted them yet.
She also told me I was going to have to pay for my car sitting in the junk yard. wtf...
After I gave her my statement she told me that the kind lady that hit me told them that I ran through the red light and it was my fault. The police report says it was her fault and she was cited for it. She outright lied to them. They aren't even claiming liability when it clearly states it was her fault.
They also threw me a bunch of curveball questions to try and catch me offguard. like asking me if I was going north or south when I was going east on a one way street.
They said they still don't have a copy of the police report and its my job to give them it. good job nationwide.... fucking idiots.
and when I got super pissed a week ago and told my mom I was going to contact the higher ups of the company she started cussing at me since she's had this agent for 20 years. "they'll drop me or raise my rates if you complain about him" she says. But it's been two weeks and the guy hasn't even contacted me yet. His vacation has to be over. And if he doesn't call me back tomorrow I'm going to raise some hell.
God this sucks.....
it's probably because i'm young, but this is literally unreal. I'm getting so sick of friends giving me rides places.