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NoFatChicks91
New member
Ok, here's the deal. On December 10th, 2012 I ordered the following:
Order Summary
---------------------------
1 - Need2Slin @ $79.00
1 - Bridge @ $57.62
1 - Unleashed/Post Cycle Combo @ $67.99
Well, on the 14th of December, I received Need2slin. One bottle. Bridge and the unleashed/post cycle combo weren't there. I emailed customer support that day and they got back to me that day with a few questions. I told them my package was not damaged or anything in any way.
Well a few days later he says he'll look into it. Didn't hear anything from him for a few days, so I email again and told him I either need a refund now or he needs to ship the stuff now. He gets back to me and says he will ship me the items. I look on NTBM, however, and what do you know, Unleashed/Post Cycle was out of stock (Which it wasn't when I ordered it, obviously)
So on the 24th I emailed him AGAIN and asked how he was going to ship me the items since they aren't in stock. He replied "they shipped out the remainder of your order. the unleashed will be in this week so they will ship you the unleashed in a day or two"
He sent me that reply on the 26th of December. It is now January 7th.
I DID finally get Bridge and Post Cycle, but no Unleashed. I'm almost inclined to just say to hell with it but I don't make enough money to be pissing it away like that. And it's the principle of the matter: this is a waste of my time and money...
Now look, ever since I discovered NTMB I've been one hell of a loyal customer. I wouldn't doubt I've cumulatively spend over $1000 on their products over a long period of time.
I've been such a loyal customer and stuck with NTBM even though the prices are high because I thought they were a no BS retailer with quality products.
I realize errors happen and I get that, but after almost a month of this cat and mouse game I'm becoming frustrated. If you want to keep a customer, you take care of them -.-
Sorry for the essay guys. I've just reached my limit and I've stayed silent long enough. I wont sit idly by after NTBM did not fufill their role in this business transaction. Again, I understand simple little errors but this is not being handled professionally.
I'm not interested in buying any more products from them until this situation is rectified.
Order Summary
---------------------------
1 - Need2Slin @ $79.00
1 - Bridge @ $57.62
1 - Unleashed/Post Cycle Combo @ $67.99
Well, on the 14th of December, I received Need2slin. One bottle. Bridge and the unleashed/post cycle combo weren't there. I emailed customer support that day and they got back to me that day with a few questions. I told them my package was not damaged or anything in any way.
Well a few days later he says he'll look into it. Didn't hear anything from him for a few days, so I email again and told him I either need a refund now or he needs to ship the stuff now. He gets back to me and says he will ship me the items. I look on NTBM, however, and what do you know, Unleashed/Post Cycle was out of stock (Which it wasn't when I ordered it, obviously)
So on the 24th I emailed him AGAIN and asked how he was going to ship me the items since they aren't in stock. He replied "they shipped out the remainder of your order. the unleashed will be in this week so they will ship you the unleashed in a day or two"
He sent me that reply on the 26th of December. It is now January 7th.
I DID finally get Bridge and Post Cycle, but no Unleashed. I'm almost inclined to just say to hell with it but I don't make enough money to be pissing it away like that. And it's the principle of the matter: this is a waste of my time and money...
Now look, ever since I discovered NTMB I've been one hell of a loyal customer. I wouldn't doubt I've cumulatively spend over $1000 on their products over a long period of time.
I've been such a loyal customer and stuck with NTBM even though the prices are high because I thought they were a no BS retailer with quality products.
I realize errors happen and I get that, but after almost a month of this cat and mouse game I'm becoming frustrated. If you want to keep a customer, you take care of them -.-
Sorry for the essay guys. I've just reached my limit and I've stayed silent long enough. I wont sit idly by after NTBM did not fufill their role in this business transaction. Again, I understand simple little errors but this is not being handled professionally.
I'm not interested in buying any more products from them until this situation is rectified.
