EF Customer Service?!?!?!

[RottenWillow]

....and I never heard anything about it.

that's a shocker.

 

[RottenWillow]

What a joke, I guess I'll be canceling my plat membership a mere 3 days into it. Pure clownery.

unfortunately this (starting a thread) is still the best way to get customer support.

 

[KOArtist]

unfortunately this (starting a thread) is still the best way to get customer support.

Okay, thanks...I guess I'll just keep the thread bumped until somebody can help me out a little!

 

[sawastea]

PM Big Rick Rock...

 

[Y_lifter]

WWDD
What Would Dunk Do ?

 

[Lestat]

if I try to change my username (capitalize a few letters), it just says "username is already in use." So I guess you can't keep your same username, but capitalize some letters? Dumb.



LOL! The one page that says "contact customer service/no need to register"??? (http://www.elitefitness.com/support/newticket.php)

WTF are ANY of those fields supposed to be for? Theyre not even fucking labeled, and there's not even a submit button anywhere. Is that page always that retarded or is it temporarily messed up?



Well isn't that great to hear, even if the god damn page actually worked, they wouldn't reply to me anyway, lol.

This is bullshit. There's not a simple email address to contact these effing people at?

pass this feedback on to Big Rick Rock, they are always looking for ways to improve their customer service.

 

[KOArtist]

pass this feedback on to Big Rick Rock, they are always looking for ways to improve their customer service.

lol, I already emailed him a day or two ago too. Thanks for all the suggestions everybody, but I'm still being ignored like a red headed stepchild. Fuckin ridiculous.

 

[swole]

lol, I already emailed him a day or two ago too. Thanks for all the suggestions everybody, but I'm still being ignored like a red headed stepchild. Fuckin ridiculous.

BRR is definitely the man to take care of this. He always prioritizes his to-do list, but trust me when I tell you, once he gets to your email he will make sure you are satisfied 100%...and definitely mention the slow response time...EF needs to work on this.

 

[BrothaBill]

lol, I already emailed him a day or two ago too. Thanks for all the suggestions everybody, but I'm still being ignored like a red headed stepchild. Fuckin ridiculous.

Best to give him a jingle on the phone, he'll sort you out on the spot, I deleted his phone number on accident though so I don't have it handy. It was him leaving a voicemail to me, something about being the super mod of the board

 

[KOArtist]

okay, cool. I just checked and it's only been about 21 hours since I pm'd him, so hopefully it won't be much longer for BRR to get back to me. Thanks again, peace