EF Customer Service?!?!?!

[KOArtist]

Is there a certain forum member or email address? I was wondering, now that I'm platinum:

-Can I capitalize some letters in my user name?

-How do you create your own Platinum Board?

Can somebody please post me their email, or who to contact, etc?

Thanks

 

[Cutiebaby]

you need to change your user name if you want capitals.
the best thing to do is click on contact us and fill out help ticket or call the telephone number that is provided.
I dont think you can make your own plat board! I dont even understand what that means.

 

[hotzie]

 

[itlnstln]

you need to change your user name if you want capitals.
the best thing to do is click on contact us and fill out help ticket or call the telephone number that is provided.
I dont think you can make your own plat board! I dont even understand what that means.

They make it sound like you get your own slice of banwidth to create your own website...........I inquired about it through Customer Service over a month ago - and I never heard anything about it.

 

[hamstershaver]

you need support form other plats to get your own board

 

[itlnstln]

you need support form other plats to get your own board

It doesn't say that when you're signing up for a Plat Membership

 

[Lestat]

try a support ticket?

www.elitefitness.com/support

 

[itlnstln]

try a support ticket?

www.elitefitness.com/support

I never get a response

 

[KOArtist]

you need to change your user name if you want capitals..

if I try to change my username (capitalize a few letters), it just says "username is already in use." So I guess you can't keep your same username, but capitalize some letters? Dumb.

try a support ticket?

www.elitefitness.com/support

LOL! The one page that says "contact customer service/no need to register"??? (http://www.elitefitness.com/support/newticket.php)

WTF are ANY of those fields supposed to be for? Theyre not even fucking labeled, and there's not even a submit button anywhere. Is that page always that retarded or is it temporarily messed up?

I never get a response

Well isn't that great to hear, even if the god damn page actually worked, they wouldn't reply to me anyway, lol.

This is bullshit. There's not a simple email address to contact these effing people at?

 

[KOArtist]

What a joke, I guess I'll be canceling my plat membership a mere 3 days into it. Pure clownery.