what do you guys think of this response from Supplement Direct...

[TheBigDog]

Attached is the exact email response that I recieved from Supplement Direct concerning their false (or FAR from accurate) claim of nutrition information on their Dextrose.

==============================================
We've already responded and therfore do not feel the need to.

Upon the next run labels if we feel the label needed to be adjusted we will
do so. If not we will not.

Material changes from shipment to shipment and the law allows for that in
labeling.

SD


> Dave,
>
> Do you or your COMPANY have ANY response to my previous email (attached)?
I
> hate to escalate this to another level, plesae response.
>
>
>
>
> <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
> Dave,
>
> I appreciate your quick response. I understand you suggestion but do you
> think it would lead into a 33% error? That's quite a bit. I can see if
it
> is 5-10g, however it is 25g that we are talking about here. Are you guys
> going to do something about it? i.e. re-evaluating your label so that
> customers are not confused by it? This error also leads into an incorrect
> number of "servings per container."
>
> I think that the label is there for a reason. And the reason would be to
> provide customer w/ accurate nutrition information about the product. I
> think it is DirectSupplement's responsibility to provide a more accurate
> nutrition representation of their product on their label.
>
> And if you have 33% of variation from "batch to batch", I think that your
> product needs a further re-evaluation before release to the public. I
would
> like to know the details such as density, moisture level that you were
> referring to in the last email. I would also like to know the standard
> deviation of your variation "from batch to batch".
>
> I urge you to consider this case seriously.
>
> Thank you very much,
>

You can find our previous email exchange via this elitefitness link..

http://www.elitefitness.com/forum/showthread.php?s=&threadid=176594

What do you guys think of this? Does the law allow upto a 30+% of error on their food label? This really concerns me because that's quite a percentage difference. If any of you have any web resources in such regulation(s), please post the link.

 

[gwl9dta4]

Well it's a curt responce, that basically tell you to go fuck yourself and "we will fix it if we feel like it" attitude.

 

[TheBigDog]

Well it's a curt responce, that basically tell you to go fuck yourself and "we will fix it if we feel like it" attitude.

I am seriously considering report this to the proper authority. However I don't have the knowledge and the resources to do so. I am open to any suggestions or informations that will aid me in this matter..THANK YOU in ADVANCE.

 

[strong island]

Not worth it IMO.

They probably have a huge supply of labels they have to use. They won't change the label until they use them up.

 

[JG1]

So is SD's dextrose mislabled? 1/3c =75g carbs, or no?

 

[anthrax]

that is not a very clever answer...

do they want to lose some more customers ?

 

[Mr.X]

I always thought they were pretty accurate, I know the partner that owns part of the subsidy. I'll contact him on monday, it just seems strange.

Mr.X

 

[Texas Ranger]

Mr.X, please let us know what you find out. I asked the same question of them and they relpied with a very vague answer. "Dave" said that if I wanted to be accurate about THEIR product I would have to use a digital scale. I thought the reply SUCKED!! If your label has incorrect information, you should correct. PERIOD!!!!

 

[TheBigDog]

Mr.X, please let us know what you find out. I asked the same question of them and they relpied with a very vague answer. "Dave" said that if I wanted to be accurate about THEIR product I would have to use a digital scale. I thought the reply SUCKED!! If your label has incorrect information, you should correct. PERIOD!!!!

I used a digital scale (30 bucks from walmart) to obtained the conflicting result against the label...