"We'll keep all the good bros happy by making mega deals on high karma packages and lifetime memberships. That works out great for everyone. We'll also continue to make our paying customers feel like morons for complaining about our nonexistent service, it seems to work tremenduously well for cutting down on complaints. Either that or free karma, a month or two of free plat, that always seems to shut them up. And refunds? What the hell's a refund? Ha ha ha, I kill myself, but seriously if it works broke, why fix it?
Oh, and Lestat is still a good bro.
Yours in sport
George Stalin"