this was in my email and missed it I apologize this is the information from Uniquemicals
If you get any members saying that they placed orders and never got any confirmation email please pass this along to them:
We've been slammed with orders because of our massive sale but believe we've completed every order. We switched recently to a third party order fulfillment center who sends out shipping confirmation emails and sometimes messes up when information isn't carried across from our site to theirs.
Cheers,
The Uniquemicals Team "
Also contact Uniquemicals ASAP with your Paypal email address and your order number.
Everything's should be shipped you just might not get the confirmation email.
EMAIL:
> We switched from Paypal to Authorize.net as our payment processor. A
> lot of Authorize.net order confirmations have not been received by
> customers. Additionally, a fraud security prevention tool has been
> holding orders until we review them or declining orders because address
> verification of the customer's cards. We're working to resolve both.
> Some customer's banks hold the amount of their order from their card to
> verify the card, then show a second bill when the actual charge has been
> initiated. Some customers then think they've been double billed when
> they haven't.
>
> Please advise customers as you have been to contact us directly at
>
[email protected]. To be honest, we haven't really seen that many
> concerned customers emailing us and have been able to resolve customer's
> concerns very quickly.
>
> Cheers,
>
> The Uniquemicals Teams