NTBM overnight delivery $30

[maddox2010]

Just a bit ticked that an order I placed with OVERNIGHT shipping Friday doesn't get processed til Monday. So now my selected and paid overnight shipping tentatively gets delivered 4 days later after order is placed.

I was expecting to have this package Saturday and at the very latest by today. Leaving for the SHORE and I am not that thrilled at the moment to say the least.

Damn near no different than 2-3 days no shipping charge.

 

[hurricane]

what time did you place the order friday.. est time? thats wierd.. even it was late friday night.. should have been processed sat morning..not sure what happened.Ill try and find out

 

[hurricane]

pm me your name and shipping info and ill look into it.I dont process orders or handling shipping but i can find out

 

[maddox2010]

Thx however I did receive an email to let me know that the order had been now processed this morning and a tracking number is now given.

Ordered 3:30 eastern est approximately.

Just need to arrange for someone to get my mail. Nothing I need now, supplies for next PH run that's all.

I don't think anyone is ever comfortable with someone else getting their mail.

Thx for ur concern though.

 

[hurricane]

Thx however I did receive an email to let me know that the order had been now processed this morning and a tracking number is now given.

Ordered 3:30 est approximately.

Just need to arrange for someone to get my mail. Nothing I need now, supplies for next PH run that's all.

I don't think anyone is ever comfortable with someone else getting their mail.

Thx for ur concern though.

ok but please foward me your shipping info.nobody should be paying 30 dollars for overnight shipping and getting the order 3 or 4 business days later.. i would like to look into the error, if its not to much trouble

 

[maddox2010]

^^^^ THIS IS A CLASS ACT right here!!!

Take notice. Due to this kind of commitment NTBM will still be 1 of my go2 companies.

Calmed me down proper, thx!

Now to find someone to get my mail. Arghhh!

 

[RickRock13]

Just a slight mixup bud, but I'm glad to see you taken care of

 

[maddox2010]

Surrounded by good people here!

 

[biesel13]

Some stand up customer service right there! Gotta love some NTBM

 

[maddox2010]

I wanted to update this thread.

Within 1 hour, both Lindsay and BRR sent an email refunding my overnight fee.

First time I checked the email since getting down here.

Put a hold on my mail, Post Office hooked me up quick over the phone.

I apologize if I came off cross. It is most gracious that I received a refund.

NTBM is as good as gold in my book.