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napsgear
genezapharmateuticals
domestic-supply
puritysourcelabs
Research Chemical SciencesUGFREAKeudomestic
napsgeargenezapharmateuticals domestic-supplypuritysourcelabsResearch Chemical SciencesUGFREAKeudomestic

Help! New computer software is freezing my computer mouse and keyboard.

HansNZ

New member
I have recently bought myself a pen scanner. When I installed the software for it on my computer, my mouse stopped working and my keyboard froze up. I have managed to delete the program and my computer is back to normal.

Does anyone know why this is happening? How can I install this software and get my mouse working again?

Help anyone?
 
Dial_tone said:
How does the pen and your mouse connect to the computer? What kind of port.

...into a 9 pin serial port. There are two of these. My mouse is plugged into one, and I was planning to plug the pen scanner into the other one.

So far I haven't got that far. It is when the pen scanner's software is running that my mouse freezes up. Even when I close the program it doesn't work. I have to un-install this software, turn off my computer, and restart again before the mouse will work.
 
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