Some of Sprint's customer service reps are about as bright as the little light that comes on when you open the referigerator. When I switched to VoiceStream, it took me three tries to get them to turn the damn thing off...they kept asking me "are you sure you don't just want to have two cell phones?" I only have one for work (which I guess is a comment on my social life, but let's not go there), and explained to them that I have to have international roaming for work, which only VoiceStream and Nextel offer (at least among companies in my area.) They'd then try to talk me into a different plan AGAIN.
VoiceStream isn't much better - I signed up for automatic billing and a month later got a blizzard of late notices. Called them - it can take them up to 6 weeks to set up credit card billing. If Elite Fitness can do it with a one-minute drill on the Internet, why does it take a division of a huge multinational corporation SIX WEEKS?
VoiceStream isn't much better - I signed up for automatic billing and a month later got a blizzard of late notices. Called them - it can take them up to 6 weeks to set up credit card billing. If Elite Fitness can do it with a one-minute drill on the Internet, why does it take a division of a huge multinational corporation SIX WEEKS?